Privacy Policy
Last updated: March 2026
1. Introduction
Balanced Bite ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile application.
2. Information We Collect
We collect the following types of information:
- Account information: Name, email address, and profile details you provide during registration
- Health and dietary data: Diabetes type, dietary preferences, meal logs, nutrition targets, and glycemic load data
- Usage data: App interaction data, feature usage patterns, and session information
- Device information: Device type, operating system, and app version
3. How We Use Your Information
We use your information to:
- Provide and personalise the Balanced Bite service
- Generate AI powered meal suggestions tailored to your needs
- Track your nutrition goals and provide analytics
- Improve our App and develop new features
- Send important service-related communications
We will not sell or license your data.
4. Apple Health Integration
If you choose to connect Apple Health, we access glucose and health data solely to provide personalised insights within the App. This data is processed on your device and is never sold or shared with third parties for advertising purposes.
5. Data Storage and Security
Your data is stored securely using industry standard encryption. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access.
6. Data Sharing
We do not sell your personal data. We may share data only in the following circumstances:
- With service providers who assist in operating the App (subject to strict data protection agreements)
- When required by law or to protect our legal rights
- With your explicit consent
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the service. Upon account deletion, we will remove your personal data within 90 days, except where retention is required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or via email.
10. Contact Us
For privacy-related enquiries, please contact us at support@balancedbite.app.